Abuse Policy

Every Steven UK customer agrees to comply with the terms and conditions listed on our terms and conditions page.

We take the enforcement of all terms and conditions seriously, and we aim to run a clean business which operates on fair principles.

We also investigate all reports of abuse.

What is abuse?

This policy covers the following types of abuse on the internet:

  • Spam
  • Hacking attempts
  • IRC activity
  • Phishing
  • Web space abuse
  • Criminal Activity

You can help us by reporting any abuse you spot which you believe has come from the Steven UK or our customers. .

Please report all abuse by emailing us at abuse@steven.co.uk.

Please include as much information as you can about the type of abuse you’ve encountered. Please also provide log files (if applicable), URLs for site abuse and email headers for spamming.

Once we’ve received your email, we’ll investigate the issue thoroughly, contact any relevant customers and work to resolve the issue as quickly as possible. We are unable to discus details of any such investigations.